It’s happened to all of us. You’re hanging out, minding your own business, when you get a text or phone call from a number you don’t recognize. On the other end is someone telling you to pay a fine you didn’t know you had. Or to offer a free trip or gift if you buy into whatever they’re selling now. With these tips from the Edmonton Police Service, you can make sure you and your loved ones stay safe.

 

1. Stop and think.

Before you act, give yourself a moment to consider and research what is being offered. Does it seem fishy? How did this business get your phone number? Are they threatening you? Follow your gut and if you’re ever not sure, ask someone for a second opinion. Remember, scammers will prey on your emotions, whether that’s fear, guilt, panic, or love.

 

2. Don’t answer unknown numbers.

If it’s important, they’ll leave a message. Once they do, you’ll be able to investigate the legitimacy of the call on your own time, rather than be pressured into the scam immediately. If the number claims to be a charity or organization, hang up, and call the organization directly. They’ll be able to let you know if the call was real or the work of a scammer.

 

3. Beware of call spoofing.

This is when a scammer fakes their caller ID name and number to make it look like they’re calling from an actual organization or government agency. Remember, the government, local authorities, financial institutions, and legitimate businesses never reach out to you by phone to request personal information or provide payment in any form including gift cards or Bitcoin.

 

4. Protect your personal information.

Never give out your SIN or banking information over the phone. Be selective about what you post online and on social media. Scammers can use this information to steal your identity, access online accounts, or even make you trust them.

 

5. Report it.

If you have given money to one scammer, your information may be shared with other scammers. Consider changing your phone number and/or email address if you have been a victim of a scam. Contact your bank to see if they can cancel the money transfer and call the Edmonton Police Service. Don’t be afraid to come forward. You’re not alone!

 

Edmontonians lost $1.6 million to phone fraud in 2020 alone, and anyone can fall victim. So be proactive and talk to your friends, family, coworkers, neighbours – everyone! Find even more tips to keep safe at edmontonpolice.ca/phonescams.